What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet Error 3373 updating the Endpoint Protection signature file Information applies to: Products Endpoint ProtectionEndpoint Protection PlusSymptomOn updating the Endpoint Protection signature file, error 3373 occurs.CausesThe protection reports that it has failed to apply the new signature file. The reasons may be different; the downloaded signature file is correct but the protection cannot apply it.SolutionLaunch the update in any of the following ways:From the Update now option available through the bear icon in the taskbar.From a DOS window, accessing the %ProgramFiles%\Panda Security\WaAgent\WasLpMng folder and running the command waplpmng walupd -forceData needed to report the incidentIf the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.Help nº- 20140701 503373 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?