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Panda Cloud Systems Management

The new way to manage, monitor and support IT systems

 

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Get it under control: asset management

Stop fire fighting and dramatically lower your IT costs

Keep IT central, keep IT simple

Give end users the best support experience regardless of where they are

Don’t just create value, demonstrate it

Don't lose track of your smartphones and tablets

Certifications and awards

Get IT under control: Asset management

expand Control what you own.

  • 100% granular visibility of what you manage.
  • Keep up-to-datewith your environment and changes.
  • Control what software is installed and running on which device.

Stop fire fighting and dramatically lower your IT costs

expand Reduce repetitive work, phone calls and become pro-active.

  • Real-time alerts for printers with low toner levels, servers with low disk space and other issues or problems.
  • Automate manually repetitive tasks.
  • Logs track all the info on each device.
  • Patch management keeps all devices up-to-date.

Keep IT central, keep IT simple

expand Manage all IT resources from a single web-based console, with all the necessary information and tools.

  • 100% cloud-hosted. No additional infrastructure.
  • Manage all devices regardless of where they are or where you are, any time, anywhere.
  • Near zero learning curve.

Don’t just create value, prove it

expand Evaluate the work done.

  • Show who did what, with which device and for how long, etc.
  • Demonstrate decreases in downtime and time dedicated to support.
  • Identify problematic hardware/software.

Give end users the best support experience regardless of where they are

expand Pro-active and non-intrusive issue resolution will drastically cut support calls.

  • Remotely monitor and support all devices, even if they are switched off.
  • Non-intrusive diagnostics and issue resolution for greater productivity.

Don't lose track of your smartphones and tablets

expand Manage and control your mobile devices from a single tool.

  • Prevent data theft from stolen devices with password-based security and remote wipe.
  • Locate stolen devices.
  • Control installed apps and device performance.

expand Rapid product deploy.

  • 100% cloud-based solution: No additional infrastructure. Manage all devices any time, anywhere.
  • Extremely light agent that gives you permanent visibility of your devices. Firewall, NAT VPN friendly.
  • Automatic discovery devices: one agent on a network can discover other devices, and initiate an install of the agent.

expand Supports all devices.

  • Windows, Linux, Mac OS X, Android and iOS compatible.
  • Agentless management for SNMP-enabled devices.
  • Mobile device management (MDM) for smartphones and tablets: Geolocation, hardware and software inventory, remote wipe, remote lock, ability to remotely set security passwords.

expand Secure service access.

  • Secure access to the service: Two-factor authentication for identity verification.
  • Security certifications: FISMA, SAS70, ISO 27001 and PCI DSS.
  • Secure Communication: All communications between agents and server are encrypted (SSL).

expand Assets management.

  • Scheduled & On demand Audits: keeps track of all changes made to the device – hardware, software & system.
  • Software License Management: Track all installed software.
  • Patch management: Automate the deployment of updates and patches for installed software.
  • Software deployment: Deploy software and updates centrally to targeted devices across your IT estate.

expand Monitoring and proactive resolution.

  • Warnings & Monitoring: Control CPU, memory, disk usage, services, printers with low toner levels, etc. with performance graphs, dashboard warnings… all in real-time.
  • Policies: set a range of policies to manage your IT environment.
  • Scripting & Quick Jobs: Build your own scripts, or download pre-packaged scripts and launch them at the click of a button, scheduled or as an automatic response to a warning.
  • ComStore: expand the capabilities of our platform. Select the components that you need and download them into your own Component Library.

expand Remote support.

  • Non-intrusive remote access: Task manager, file transfer, registry editor, command prompt, event log viewer, Wake-on-Lan etc.
  • Remote control: Desktop access shared with the user or full control. Firewall & NAT Friendly.

expand Help Desk.

  • Tickets system: Organize, classify and prioritize incident troubleshooting.
  • Collaborative environment: Organize, classify and prioritize incident troubleshooting.
  • Device Notes: facilitate the creation of historical intervention.
  • Integrated chat in the remote control tool facilitates communication with end users.
Supported browsers
  • Internet Explorer 7
  • Chrome
  • FireFox
  • Opera
  • Safari
Workstations, laptops, Servers
For Windows
  • Windows XP SP2 (Home, Professional, Professional x64, Tablet PC, Media Center, Starter editions)
  • Windows Vista 32/64bits (Starter, Home Basic & Premium, Business, Enterprise, Ultimate editions)
  • Windows Server 2003 & R2 32/64bits (Web, Standard, Enterprise, Datacenter, Small Business, Home Server editions)
  • Windows 7 (32-bit & 64-bit editions)
  • Windows 8/8.1 (32-bit & 64-bit editions)
  • Windows 2008 & R2 32/64bits (Standard, Enterprise, Datacenter, Web, Small Business)
  • Windows Server 2012 (64bits) & Windows Server 2012 R2
For Apple Macintosh
  • Intel based Mac OS X 10.6.x or newer
For Linux
  • Redhat 5.x and later
  • Fedora 19.x and later
  • CentOS 5.x and later
  • Debian 5.x and later
  • Ubuntu 11 and later
For smartphones and tablets
  • iOS 6 and later
  • Android 2.3.3

Quote If I wanted to carry out maintenance on a PC it took not only my time, but also disrupts the productivity of the person normally working at the PC. This alone makes the return on investment of Panda Cloud Systems Management evident to us. Quote

Marcel Versluis, ICT Manager. Delta Wines. Netherlands (65 licenses)
Acrobat Read the Case Study.

 

Quote The Panda Cloud Systems Management non-intrusive remote-access is vital in allowing us to diagnose and implement a fix, often without the client even being aware. Power management allows us to cross-sell newer more efficient devices by accurately modelling the improved energy savings to a potential client. Quote

Damian Keogh, Head of IT, Accurro Limited. UK (135 licenses)
Acrobat Read the Case Study.

 

Quote If you’re supporting a large company with a widely distributed network of users, there’s nothing better than Panda Cloud Solutions. They feature everything - from antivirus to systems management - all from a simple web-based console, accessible from anywhere. Quote

Phillip Abrie, ICT Manager, Shape Technology Management South Africa
Acrobat Read the Case Study.

 

Quote Panda Cloud Systems Management is really easy to deploy and easy to use... Plus it saves a lot of time and money by automating tasks and letting end users and support being more productive. Quote

Andreas Rödin. Founder and Owner. aloq AB. Sweden.
Acrobat Read the Case Study.

 


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