U bevindt zich in: Panda Security > Home Users > Support > Product Knowledge Base

Wat voor hulp heeft u nodig?
(Voorbeelden:“installatie Panda Security 2013”, “Ik wil contact opnemen met Panda”)
Print

Panda 2014 indicates my computer is unprotected and continously prompts to activate it

Informatie van toepassing op:

Products
Panda Internet Security 2014
Panda Antivirus Pro 2014
Panda Global Protection 2014

Symptoms

I had previously activated my Panda 2014 product but a pop-up or a message from the main application window, indicates that my computer is unprotected and continuously prompts to activate the antivirus.

Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Panda Global Protection 2014

    HotfixHotfix

    Panda Internet Security 2014

    Hotfix

    Panda Antivirus Pro 2014

    Hotfix
  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Open Panda 2014 and activate it. To do so, click the Activate protection button from the main window and follow the activation wizard through.
  5. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Artikelnummer- 20140113 80671 EN
survey

Help ons om onze dienstverlening te verbeteren. Geef ons uw mening!

Uw suggesties zullen ons helpen om uw vragen sneller en effectiever te beantwoorden.

Gaf dit artikel het antwoord op uw vraag? JA NEE Hartelijk dank voor uw antwoord

Hoe zou u dit artikel verbeterd willen zien?

Wilt u contact opnemen met onze technische ondersteuning?