SYSTEMS MANAGEMENT FOR PARTNERS

The best software for managing and expanding your customer base.

Offer a high quality service with no additional infrastructure in your offices or your customers' offices.

 

Ask for a DEMO

Get a 30-day trial of Systems Management for Partners

 
 

THE NEW WAY TO MONITOR AND SUPPORT YOUR CUSTOMERS' IT SYSTEMS

Systems Management for Partners allows simple management, monitoring and support of all the devices in your customers' company.

 

WHY YOU NEED AN IT MANAGEMENT SOLUTION LIKE SYSTEMS MANAGEMENT FOR PARTNERS

Grow your customer base and service portfolio

  • Get more knowledge of your customers' needs and offer more products and services.
  • Detection of unlicensed software and obsolete computers to promote renewals and hardware sales.
  • Server monitoring.
  • 24/7 cross-platform device support for Windows, Mac, iOS and Android tablets and smartphones.
  • Detection of changes in printing consumables.
  • Detection of lost or stolen smartphones and tablets and protection against loss of confidential data.

Boost customer loyalty and renewal figures

  • Proactive, non-intrusive service that avoids interruptions to customers’ daily activities.
  • Increase the efficiency of your customers' activity and boost loyalty to the service provider.
  • Use reports to demonstrate all of the activities carried out.
  • Professionalize your service, adapting it to your brand image.

Reduce costs and the time spent on each service account to increase your margins

  • Speed up incident resolution with real-time alerts and hardware and software change logs.
  • Automate highly repetitive administration tasks.
  • Reduce incident resolution time with the ticket system, promoting sharing and reuse of procedures among technicians.

Easy-to-implement service ready to use from minute one

  • Remote administration of all customers’ computers (even if they are switched off), including Windows, Linux and Mac OS X, in addition to iOS and Android tablets and smartphones.
  • Monitoring of the entire IT infrastructure, including switches, routers and printers, wherever they are, in the office or on the move.
  • Service accessible anytime and anywhere.
  • Almost flat learning curve, and deployment in a matter of minutes.

MORE BENEFITS OF SYSTEMS MANAGEMENT FOR PARTNERS

DEMONSTRATE THE WORK DONE TO CUSTOMERS

Show your customers the activities performed and the improvements to the productivity of their IT infrastructure.

Justify sales of new hardware or software licenses through clear and detailed reports.

REMOTE CONTROL AND MESSAGING

With Systems Management for Partners, you can remotely access your customers' desktop or communicate directly with them through the messaging and chat system.

Receive tech support requests directly from your customers with the ticket system.

MANAGE YOUR CUSTOMERS' SMARTPHONES AND TABLETS

Systems Management for Partners integrates mobile device control and management in a single tool.

Prevent loss of your customers' data on stolen devices through password-based security and remote wiping.

Find lost or stolen devices and control the installed apps on each device.

 
 

Damian Keogh, Head of IT, Accurro Limited. UK

"The Systems Management non-intrusive remote-access is vital in allowing us to diagnose and implement a fix, often without the client even being aware. Power management allows us to cross-sell newer more efficient devices by accurately modelling the improved energy savings to a potential client."

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Marcel Versluis, ICT Manager. Delta Wines. Netherlands

"If I wanted to carry out maintenance on a PC it took not only my time, but also disrupted the productivity of the person normally working at the PC. This alone makes the return on investment of Systems Management evident to us."


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Phillip Abrie, ICT Manager at Shape

"If you’re supporting a large company with a widely distributed network of users, there’s nothing better than Panda Cloud Solutions. They feature everything - from antivirus to systems management - all from a simple Web-based console, accessible from anywhere."


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TECHNICAL REQUIREMENTS

WEB CONSOLE »

  • Internet Explorer 7
  • Chrome
  • Firefox
  • Opera
  • Safari

WINDOWS WORKSTATIONS AND FILE SERVERS »

  • Windows XP SP2 (Home, Professional, Professional x64, Tablet PC, Media Center, Starter)
  • Windows Vista 32/64-bit (Starter, Home Basic & Premium, Business, Enterprise, Ultimate)
  • Windows Server 2003 & R2 32/64-bit (Web, Standard, Enterprise, Datacenter, Small Business, Home Server)
  • Windows 7 (32-bit & 64-bit editions) Windows 8/8.1 (32-bit & 64-bit editions)
  • Windows 2008 & R2 32/64-bit (Standard, Enterprise, Datacenter, Web, Small Business)
  • Windows Server 2012 (64-bit) & Windows Server 2012 R2
  • (*) Windows Installer 3.1 and .Net Framework 2.0 required

MAC WORKSTATIONS AND FILE SERVERS »

  • Mac OS X 10.6.x or later (Intel).

LINUX WORKSTATIONS AND FILE SERVERS »

  • Redhat 5.x and later
  • Fedora 19.x and later
  • CentOS 5.x and later
  • Debian 5.x and later
  • Ubuntu 11 and later

SMARTPHONES AND ANDROID TABLETS »

  • iOS 6 and later
  • Android 2.3.3