You're in: Panda Security > Home Users > Support > Product Knowledge Base

What kind of help do you need?
(Examples:“Panda Security installation”, “I want to contact Panda”)
Print

Panda 2013 displays a warning message to enable the antivirus protection

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Antivirus Pro 2013
Panda Ultrabook Protection

Symptoms

Panda 2013 displays a warning message continuously asking to enable the antivirus protection.

Warning message to enable the antivirus protection


Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Global Protection
    2013


    Hotfix

    Antivirus Pro
    2013


    Hotfix

    Internet Security
    2013 //Ultrabook Protection


    Hotfix

  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Help nº- 20130116 80557 EN
survey

Help us improve our service by letting us know your opinion.

Your suggestions will help to resolve your questions more quickly and effectively.

Have you resolved your query with this article? YES NO Thanks for your answer

How would you improve this article?

Do you want to contact TechSupport?