What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Error message "There is no email program associated to perform the requested action" when running a full scan with Panda 2013 Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013Panda Ultrabook ProtectionSymptoms When running a full scan with Panda 2013, the Outlook 2013, Outlook 64-bit and AOL email clients installed by default are not found and the following error message is displayed:Solution To resolve the problem, Panda Security has developed a series of hotfixes. Follow the steps below to apply them:Download the hotfix for your product.Global Protection2013Internet Security2013 // Ultrabook ProtectionAntivirus Pro2013Save the file to your hard disk; to the Windows Desktop, for example.Run the downloaded file by double-clicking it.Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.Help nº- 20121126 80552 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?