Che tipo di aiuto ti serve? (Esempio:“Panda AdminSecure”, “errore 2093”) Tweet Error 1799 in Endpoint Protection on-demand scans: one of the functions exported by the plug-in could not be loaded Information applies to: Products Endpoint ProtectionEndpoint Protection PlusSymptomsError 1799 occurs on carrying out an on-demand scan from the Web administration console.CauseOne of the functions exported by a plugin could not be loaded (see which plugin in the error message).Incorrect installation or accidental deletion of a file.Incompatible version of the plugin.Corrupt file.Elements to checkCheck 1:The plugin file does not existCheck whether the plugin mentioned in the error message is included in the protection installation folder.Check that the plugin file is in that directory. If it is, go on to check 2.Check 2:Incompatible versionIn this case, you need to check that the plugin exports all the functions defined for the WalScan plugins (WA_Initialize, WA_Finalize, WA_GetPluginRevisions, WASCAN_StartScan).Edit the WalScan.ini file.Search for the plugin mentioned in the error message, in the [PLUGINS] sectionExample:[PLUGINS]WAC=C:\Program Files\Panda Security\WAC\WASCAN.dllOnce you have found the plugin, check the program’s dependencies, i.e. Dependency Walker. In this example, the plugin is WASCAN.dll and it correctly exports the WASCAN_StartScan, WA_Finalize, WA_GetPluginRevisions, WA_Initialize functions, as you can see in the following image:SolutionApply the solution that corresponds to your case:Copy the plugin that has caused the error in the correct directory.Completely uninstall Endpoint Protection and reinstall it. Data needed to report the incidentIf the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Endpoint Protection console and follow the instructions indicated.Help nº- 20140519 501799 EN Aiutaci a migliorare il nostro servizio comunicandoci la tua opinione. I tuoi consigli contribuiranno a dare una risposta più rapida ed efficace alle tue domande. Hai trovato la risposta alla tua domanda in questo articolo? SÌ NO Grazie per la risposta Come miglioreresti questo articolo? Desideri contattare il Supporto Tecnico?