What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet Exchange Server logs or database files are locked or quarantined while the Exchange Server tries to use the file Information applies to: Products Panda for ExchangeEndpoint ProtectionEndpoint Protection PlusSymptomsInconsistencies, blockage of processes and even database corruption on the Exchange databases.These issues can be caused when file-level scanners, such as antivirus programs, scan a file when it is used or at a scheduled interval.SolutionRefer to the following Microsoft recommendations in order to exclude certain Exchange folders and file types from real time and schedule antivirus scanning.Top 4 Exchange Server Security Best Practices: http://technet.microsoft.com/en-us/library/cc164317.aspxFor Exchange Server 2000: http://support.microsoft.com/kb/328841/en-usFor Exchange Server 2003: http://support.microsoft.com/kb/823166/en-usFor Exchange Servers 2007/2010/2013: http://technet.microsoft.com/en-us/library/bb332342Note: In PCOP Advanced, after enabling the Exchange Servers protection in the profile settings, the program will automatically include the exclusions recommended by Microsoft Exchange Server, without having to add them manually.Additional informationIf the Exchange server is installed on Windows 2000 SBS Server or if POP3 connectors are used, the following exclusions must also be done:SBS POP3 executables %PROGRAMFILES%\Microsoft Windows Small Business Server\Networking\POP3\SBS POP3 connector Incoming Mail %PROGRAMFILES%\Microsoft Windows Small Business Server\Networking\POP3\Incoming MailSBS POP3 connector Failed Mail %PROGRAMFILES%\Microsoft Windows Small Business Server\Networking\POP3\Failed MailThe default path could vary if the system Administrator has installed the Exchange server in another folder.Related solutionsCreating Exclusions for Panda Security for BusinessCreating Exclusions for Endpoint ProtectionHelp nº- 20140108 50026 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?