What kind of help do you need? (Example:“Panda AdminSecure”, “2093 error”) Tweet Delays in the delivery of email messages processed by Panda Cloud Email Protection Information applies to: Products Panda Cloud Email ProtectionBelow are the instructions to identify the incident and the solution provided:SymptomsEmail messages received at the user domain are either delayed or not even delivered by Panda Cloud Email Protection.CauseThe user's mail server is not responding properly, according to the tests Panda has performed.SolutionPlease, contact your administrator as you need to verify the status of your mail server. IMPORTANT! If the problem persists after you have checked that your mail server is actually stable and running, please provide Panda Security samples of the emails indicating:Fields: from, for, subjectDate when the message was sentMoment from which you started noticing these problems Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?