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Panda Cloud Systems Management access requirements: ports and URLs

Information applies to:

Products
Panda Cloud Systems Management

The Panda Cloud Systems Management (PCSM) dynamic load balancing technology means that no single IP address is ever assigned to the PCSM configuration. This greatly increases our platform resilience as we have no single point of failure.

If you are configuring a firewall for Panda Cloud Systems Management, access should be open, outbound:

  • On TCP port 443 to the following URLs:

    • Panda Cloud Systems Management console
      sm.pandasecurity.com HTTPS / 443 Outbound
    • Control channels
      01sm-cc.pandasecurity.com HTTPS / 443 Outbound
    • Web services
      01sm-ws.pandasecurity.com HTTPS / 443 Outbound
    • Tunnel servers
      sm-ts.pandasecurity.com HTTPS / 443 Outbound
    • Agent updates
      sm-update.pandasecurity.com HTTPS / 443 Outbound
    • Panda Cloud login page
      https://www.pandacloudsecurity.com HTTPS / 443 Outbound
    • Storage of components from the PCSM platform
      sm-cpt.pandasecurity.com.s3.amazonaws.com
    • Mobile Device Manager access
      pcsm-mdm.pandasecurity.com HTTPS / 443 Outbound

If the firewall does not allow a white list for URLs or DNS domains, the following IP ranges should be added for outbound traffic:

  • 79.125.0.0/17 (79.125.0.0 - 79.125.127.255)
  • 46.51.128.0/18 (46.51.128.0 - 46.51.191.255)
  • 46.51.192.0/20 (46.51.192.0 - 46.51.207.255)
  • 46.137.0.0/17 (46.137.0.0 - 46.137.127.255)
  • 46.137.128.0/18 (46.137.128.0 - 46.137.191.255)
  • 176.34.128.0/17 (176.34.128.0 - 176.34.255.255)
  • 176.34.64.0/18 (176.34.64.0 - 176.34.127.255)
  • 54.247.0.0/16 (54.247.0.0 - 54.247.255.255)
  • 54.246.0.0/16 (54.246.0.0 - 54.246.255.255)
  • 54.228.0.0/16 (54.228.0.0 - 54.228.255.255)
  • 54.216.0.0/15 (54.216.0.0 - 54.217.255.255)
  • 54.229.0.0/16 (54.229.0.0 - 54.229.255.255)
  • 54.220.0.0/16 (54.220.0.0 - 54.220.255.255)
  • 54.194.0.0/15 (54.194.0.0 - 54.195.255.255)
  • 54.72.0.0/14 (54.72.0.0 - 54.75.255.255)
  • Tunnel Server Grid:
    • Tunnel EU
      46.137.126.94
      176.34.230.146
      176.34.189.189
      54.228.232.6
    • Tunnel US East
      107.21.125.163
    • Tunnel US West
      50.112.113.180
    • Tunnel APAC (Singapore)
      46.137.219.187
    • Tunnel Sydney
      54.252.89.206

      This list will be updated as we add more Tunnel servers to the grid.

Related information

Consider reviewing the following Support article: What are the minimum system requirements for running the Panda Cloud Systems Management Agent?

Help nº- 20140408 300126 EN
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