You're in: Panda Security > Home Users > Support > Product Knowledge Base

What kind of help do you need?
(Examples:“Panda Security 2011 installation”, “I want to contact Panda”)
Print

Email body is deleted when scanned by the Panda 2014 anti-spam protection

Symptoms

Email body is deleted when it is scanned by the Panda 2014 anti-spam protection.

Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Global Protection 2014Internet Security 2014
  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Artikelnummer- 20130917 80655 EN
survey

Help us improve our service by letting us know your opinion.

Your suggestions will help to resolve your questions more quickly and effectively.

Have you resolved your query with this article? YES NO Thanks for your answer

How would you improve this article?

Do you want to contact TechSupport?