What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet I cannot open Panda 2013 or any other program Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Ultrabook ProtectionSymptoms I cannot open my Panda 2013 antivirus program or any other software application.Cause Malfunction in the anti-spam protection.Solution Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:Download the hotfix for your product.Global Protection2013 Internet Security2013 //Ultrabook Protection Save the file to your hard disk; to the Windows Desktop, for example.Double-click the hotfix file.Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.Help nº- 20121203 80548 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?