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(Example:“Panda AdminSecure”, “2093 error”)
Error 0005:190009 when trying to activate my Panda Internet Security 2012
Information applies to:
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Products
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| Panda Internet Security 2012 |
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Operating systems
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| Windows XP (32-bit Edition) | Windows Vista (32/64-bit Edition) | | Windows 7 (32/64-bit Edition) | |
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Symptom
Error code 0005:190009 returned when activating your Panda Internet Security 2012.
Solution
Go to the Internet Explorer settings. To do this, once the antivirus is open, go to Tools -> Internet Options.
Go to the Connections tab.
Click LAN Settings.
Check that the proxy options are not enabled (if you do not have a proxy).
Now open the antivirus and click Settings in the Updates section.
Click Proxy settings in the new window and verify that all the checkboxes are cleared. If any of them are checked or contain text, clear the box and delete the text.
Try activating the antivirus again and verify it works.
Help nº- 20110824 60322 EN