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Panda 2013 displays a warning message to enable the antivirus protection

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Antivirus Pro 2013
Panda Ultrabook Protection

Symptoms

Panda 2013 displays a warning message continuously asking to enable the antivirus protection.

Warning message to enable the antivirus protection


Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Global Protection
    2013


    Hotfix

    Antivirus Pro
    2013


    Hotfix

    Internet Security
    2013 //Ultrabook Protection


    Hotfix

  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Help nº- 20130116 80557 EN
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