您的位置: Panda Security > Home Users > Support > Product Knowledge Base

您需要什么样的帮助?
(例如::Panda AdminSecure 1093 error)
Print

I cannot open Panda 2013 or any other program 

Information applies to:

Products
Panda Global Protection 2013
Panda Internet Security 2013
Panda Ultrabook Protection

Symptoms

I cannot open my Panda 2013 antivirus program or any other software application.

Cause

Malfunction in the anti-spam protection.

Solution

Follow the steps below to apply the hotfix developed by Panda Security to resolve this issue:

  1. Download the hotfix for your product.

    Global Protection
    2013


    Hotfix

    Internet Security
    2013 //Ultrabook Protection


    Hotfix

  2. Save the file to your hard disk; to the Windows Desktop, for example.
  3. Double-click the hotfix file.
  4. Finally, reboot your computer for the hotfix to be fully applied and check that the incident is resolved.
Help nº- 20121203 80548 EN
survey

让我们知道您的意见,以帮助我们改进我们的服务

您的建议将有助于更快速和有效地解决您的问题.

您是否在文中找到了解决方案? 谢谢你的答案

这篇文章应如何进行改善

你是否希望如何联系技术支持人员?