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Error 1298 when installing Panda Cloud Office Protection

Information applies to:

Products
Panda Cloud Office Protection
Panda Cloud Office Protection Advanced

Symptoms

When installing Panda Cloud Office Protection error 1298 is displayed.

Cause

General failure of integration.

Solution

  1. Log into the Panda Cloud Office Protection console.
  2. Go to Preferences and check to see if the PC in question is blacklisted.
  3. If so, select it and delete the computer.
  4. Retry the installation.

Data needed to report the incident

If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Panda Cloud Office Protection console and follow the instructions indicated.

Help nº- 20140519 501298 EN
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