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Which URLs are necessary for Panda Cloud Office Protection to work correctly?

Information applies to:

Products
Panda Cloud Office Protection
Panda Cloud Office Protection Advanced

In order to install and operate Panda Cloud Office Protection and Panda Cloud Office Protection Advanced correctly, you need to allow access to a number of URLs from at least one of the computers on each subnet the protection is to be installed on.

If you have a firewall, a proxy server or other network restrictions, allow access to the URLs below for Panda Cloud Office Protection to work correctly.

Necessary URLs

  • Console
    • https://www.pandacloudsecurity.com/
    • https://managedprotection.pandasecurity.com/
  • Updates and Upgrades
    • http://acs.pandasoftware.com/member/installers/
    • http://acs.pandasoftware.com/member/uninstallers/
    • http://enterprise.updates.pandasoftware.com/pcop/pavsig/
    • http://acs.pandasoftware.com/free/
    • http://acs.pandasoftware.com/sigfiles
    • http://acs.pandasoftware.com/pcop/uacat
    • http://enterprise.updates.pandasoftware.com/pcop/uacat/
    • http://enterprise.updates.pandasoftware.com/updates_ent/
    • https://pcopsupport.pandasecurity.com
    • http://pcoplinux.updates.pandasecurity.com/updates/nanoupdate.phtml (Linux systems)
    • http://pcoplinux.downloads.pandasecurity.com/nano/pavsignano/nano_1/ (Linux systems)
    • http://www.intego.com (OS X systems)
    • http://www.integodownload.com (OS X systems)
    • http://www.netupdate2.intego.com (OS X systems)
    • https://www.netupdate2.intego.com (OS X systems)

  • Megaquarantine
    • http://hercules.pandasoftware.com/getqesi.aspx
    • http://hercules.pandasoftware.com/getqesd.aspx
  • Communication with the server
    • https://mp-agents-inst.pandasecurity.com
    • http://mp-agents-inst.pandasecurity.com/Agents/Service.svc
    • https://mp-agents-inst.pandasecurity.com/AgentsSecure/Service.svc
    • http://mp-agents-sync.pandasecurity.com/Agents/Service.svc
    • https://mp-agents-sync.pandasecurity.com/AgentsSecure/Service.svc
    • http://mp-agents-async.pandasecurity.com/Agents/Service.svc
    • mp-agents-inst.pandasecurity.com (OS X systems)
    • mp-agents-sync.pandasecurity.com (OS X systems)
    • mp-agents-async.pandasecurity.com (OS X systems)
    • https://pac100pacprodpcop.table.core.windows.net
    • https://storage.accesscontrol.pandasecurity.com
    • https://prws.pandasecurity.com
  • Communication with the Collective Intelligence servers
    • http://cache.pandasoftware.com
    • http://cache2.pandasecurity.com
    • http://proinfo.pandasoftware.com (OS X systems)
    • http://proinfo.pandasoftware.com/connectiontest.html

      If connection to the above URL fails, the product will try to reach http://www.iana.org.
    • https://ims.pandasecurity.com/ProySRF
    • http://statistics.pandasoftware.com
  • Panda Cloud Systems Management agent installation from PCOP (v6.70)
    • https://sm.pandasecurity.com/csm/profile/downloadAgent/
  • For incoming and outgoing traffic (Antispam and URL Filtering in PCOPA)
    • http://*.pand.ctmail.com
    • http://download.ctmail.com

For correct communication between the PCOP communications agent, you must enable port TCP 18226 and UDP 21226 on the client's intranet.

Help nº- 20140821 50022 EN
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