What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Which error codes could be returned when trying to update my Panda 2013 product? Information applies to: Products Panda Global Protection 2013Panda Internet Security 2013Panda Antivirus Pro 2013Panda Ultrabook ProtectionNext is a list of possible errors which may occur upon updating your 2013 Panda product and how to resolve them:Error message: The license of my Panda 2013 product is active but the program informs me that the license has expired and I cannot perform updates Error message: Unable to perform the update. Generic error. Error code 2 Error message: 190017 when updating my Panda 2013 product Error message: 12029 when updating my Panda 2013 product Error message: Update not performed! The product installed is not the same as the contracted Panda antivirus product Additional information If you need more information about the update process, refer to article How do I make Panda 2013 product update automatically? Help nº- 20121210 80507 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?