What kind of help do you need? (Examples:“Panda Security installation”, “I want to contact Panda”) Tweet Error 0006:0914 when trying to activate the 2011 antivirus products Information applies to: Products Panda Global Protection 2011Panda Internet Security 2011Panda Internet Security for NetbooksPanda Antivirus Pro 2011 Operating systems Windows XP (32-bit Edition)Windows Vista (32/64-bit Edition) Windows 7 (32/64-bit Edition)Symptom Error code 0006:0914 returned when activating your antivirus product.CauseThis error appears when trying to activate your product with an activation code belonging to a product other than the one you have purchased. Solution To solve the problem follow the instructions below:Download the antivirus version you have contracted.To do so, follow the steps indicated in the web article How can I download my antivirus product?Uninstall the antivirus.To do so, follow the steps indicated in the web article How can I uninstall my Panda antivirus from my computer?Install the antivirus you have downloaded. To do so, follow the steps indicated in the web article How can I install my antivirus product?Finally, activate the antivirus.To do so, follow the steps indicated in the web article How can I activate the product services of my antivirus product?Help nº- 20110825 80221 EN Help us improve our service by letting us know your opinion. Your suggestions will help to resolve your questions more quickly and effectively. Have you resolved your query with this article? YES NO Thanks for your answer How would you improve this article? Do you want to contact TechSupport?