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What are the minimum system requirements for running the Systems Management Agent?

Information applies to:

Panda Cloud Systems Management






400 MHz

800 MHz or above


96 Mb (Client)
128 Mb (Server)

256 megabytes (Mb) or above

Hard Disk Space

280 megabytes (Mb)

1 gigabyte (Gb)

32-bit version

Hard Disk Space

610 megabytes (Mb)

1 gigabyte (Gb)

64-bit version


800 x 600 256 colors

1024 x 768 High Colo (16-bit)

To install the Systems Management agent, the following requirements must be met:

  • Internet connection: an Internet connection is required as all devices require Internet connection to appear online.
  • Operating systems:
    • For Windows

      Windows XP SP2 (Home, Professional, Professional x64, Tablet PC, Media Center, Starter editions)
      Windows Vista 32/64bits (Starter, Home Basic & Premium, Business, Enterprise, Ultimate editions)
      Windows Server 2003 & R2 32/64bits (Web, Standard, Enterprise, Datacenter, Small Business, Home Server editions)
      Windows 7 (32-bit & 64-bit editions)
      Windows 8/8.1 (32-bit & 64-bit editions)
      Windows 2008* & R2 32/64bits (Standard, Enterprise, Datacenter, Web, Small Business)
      Windows Server 2012* (64bits) & Windows Server 2012 R2
    • For Apple Macintosh

      Intel based Mac OS X 10.6.x or newer
    • For Linux

      Fedora 19, 20 and 21
      CentOS 6 and 7
      Debian 7 and 8
      Ubuntu 12, 13, 14 and 15
    • For smartphones and tablets

      iOS 6 and later
      Android 2.3.3

The PCSM agent is a .Net service and needs Windows Installer 3.1 and .Net Framework 2.0 to install and run. Windows Installer 3.1 is part of the standard MS Windows Update and so should be present on all devices but if not, it can be downloaded from Microsoft.

If Microsoft .Net 2.0 is not installed on the device, the agent installer will automatically download and install it. MS .Net 2.0 can also be downloaded manually from Microsoft.

* Requirements for Windows 8 & Windows Server 2012 in Systems Management:

  • Windows 8 SP0 & Windows Server 2012 SP0 – Build 6.2.9200

In order to install the Systems Management Agent, enable .NET Framework 3.5.1 in Features (includes .NET 2.0 and 3.0). This can be found in:

  • Windows 8: Control Panel-> Programs & Features-> Turn Windows features on or off.
  • Windows Server 2012: Server Manger-> Roles and Features-> Add Roles-> Features

This can also be enabled via the following command line(s):

  • Windows 8
    dism.exe /online /enable-feature /featurename:NetFX3
  • Windows Server 2012
    dism.exe /online /enable-feature /featurename:NetFX3ServerFeatures
    dism.exe /online /enable-feature /featurename:NetFX3

Related information

Consider reviewing the following Support article: Systems Management access requirements: ports and URLs.

Help nº- 20150602 300102 EN

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