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Error 1301 installing Panda Cloud Office Protection
Information applies to:
|Panda Cloud Office Protection|
|Panda Cloud Office Protection Advanced|
Error 1301 ocurrs when installing Panda Cloud Office Protection.
The agent tries to integrate into the server but, as the customer license seems to be expired, the server rejects it.
In most cases, the problem is due to the fact that the licenses have expired. In this situation, you need to renew the licenses.
Data needed to report the incident
If the issue is not solved, it is then necessary to collect a series of data from the computer. Please, read How to report problems from the Panda Cloud Office Protection console and follow the instructions indicated.
Help nº- 20140519 501301 EN