Que tipo de ajuda necessita?
(Exemplos:“Instalar Panda Security 2012”, “Contatar Panda”)
Error 0006:0905 when trying to activate the 2011 antivirus products
Informações se aplicam a:
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Produtos
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| Panda Global Protection 2011 | | Panda Internet Security 2011 | | Panda Internet Security for Netbooks | | Panda Antivirus Pro 2011 |
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Operating Operacionais
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| Windows XP (32-bit Edition) | Windows Vista (32/64-bit Edition) | | Windows 7 (32/64-bit Edition) | |
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Symptom
Error code 0006:0905 returned when activating your antivirus product.
Cause
This error appears when the activation code used during the activation process belongs to a different product.
Solution
To solve the problem follow the instructions below:
- Download the antivirus version you have contracted.
To do so, follow the steps indicated in the web article How can I download my antivirus product? - Uninstall the antivirus.
To do so, follow the steps indicated in the web article How can I uninstall my Panda antivirus from my computer? - Install the antivirus you have downloaded.
To do so, follow the steps indicated in the web article How can I install my antivirus product? - Finally, activate the antivirus.
To do so, follow the steps indicated in the web article How can I activate the product services of my antivirus product?
Número do artigo- 20110825 80259 EN