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(Voorbeelden:“installatie Panda Security 2013”, “Ik wil contact opnemen met Panda”)
On installing my Panda 2013 product, an InstallShield error (-5009: 0x8002802b) is returned and the installation process is interrupted
Informatie van toepassing op:
|Panda Global Protection 2013|
|Panda Internet Security 2013|
|Panda Antivirus Pro 2013|
|Panda Ultrabook Protection|
In some cases, when installing Panda 2013 products, after running install.exe or setup.exe, the InstallShield installation program is interrupted and the following error message is displayed:
Error (-5009: 0x8002802b) has occurred while running the setup. Please make sure you have finished any previous setup and closed other applications.
If the error still occurs, please contact your vendor: Panda
- Go to the following directory: C:\Program Files\Common Files\InstallShield
This directory contains a folder called Professional. Rename the folder, to Profess_, for example.
- To do this, right click the folder and select Rename.
NOTE: you can rename the folder without needing to worry, as it will not affect the functioning of the system in any way.
- After renaming the folder, install your security solution again following the usual procedure.
After completing all of these steps, you will see that the installation process finishes successfully.
Artikelnummer- 20120903 80513 EN