Installing or upgrading Panda Cloud Office Protection will require sometimes that you restart your computer. These are the possible scenarios:
Installing PCOP on a computer where there is no other Panda antivirus installed does not usually require any restart.
Note: If there is another Panda antivirus installed, the PCOP installer will run an additional restart of the computer to uninstall it before installing the PCOP protection. However, this is not so with antivirus programs other than Panda; the restart needed to uninstall these programs will be postponed until the computer is restarted by the user, as no additional restart will be needed to uninstall them. Read list of programs PCOP uninstalls automatically.
Install the agent.
The agent detects that it is necessary to install the protection and looks for the appropriate version in the catalog.
The agent downloads and runs the installer.
When installation is complete, if a restart is required, the following message is displayed:
Protection engine upgrade
Upgrade from version 6.0.
When upgrading the protection from version 6.X to a later version, you will only need to restart your computer once.
The installation sequence will be as follows (unless you have selected a time interval for carrying out the upgrade*):
Upgrade from a previous version to version 6.0 (migration).
Version 6.0 is a totally new version of PCOP and, therefore, the process to upgrade the protection from another version to this one is different.
The upgrade process has two phases: first, uninstallation of the previous protection, then, installation of the new version. This usually takes two restarts.
After the upgrade process has begun, a message will be displayed asking if you want to restart the computer or not (unless you have selected a time interval for carrying out the upgrade*).
* Upgrade within a particular time interval
If the user has selected a time interval for updating the protection engine, the upgrade process will take place as in the previous case, except for the following changes:
The upgrade takes place randomly within the specified time interval.
The computer will restart automatically. There is no message asking users whether they want to restart the computer or not.
If the option to restart automatically is selected, a window will be displayed to the user indicating the remaining time for the restart. In this case, the user can select the option:
If the option to restart later is selected, after 4 hours, a window will be displayed indicating the remaining time for reboot (in this case it will not be possible to postpone the restart again).
The installation screen is only displayed when needed and there will be a countdown screen before the computer is automatically restarted.